Certified Heat Pump & Reversing Valve Specialists
Techs Who Actually Specialize in Heat Pumps

Year-Round Heat Pump Repair Across New London, CT

We service both air-source and ductless heat pump systems.

Auxiliary heat strip issues are checked alongside the heat pump itself.

If you're dealing with a system stuck blowing cold air in heating mode, an outdoor unit that's iced over and won't run its defrost cycle, or a system that switches modes but never actually reaches set temperature, you already know a heat pump that seems to be 'not heating' is often actually a reversing valve or defrost cycle problem, which a technician trained mainly on standard AC systems can easily misdiagnose.

☎ Call +1-866-805-8548 Now Check Coverage in New London, CT
Licensed Heat Pump Repair service in New London, CT - AAA Pro HVAC

Waiting rarely saves money and often turns a same-day repair into a longer, more involved job.

What Sets Our Heat Pump Repair Team Apart in New London, CT

Our technicians treat every heat pump repair call in New London, CT the same way, whether it's a straightforward fix or a stubborn intermittent fault that two other companies already missed.

Every truck across New London, CT carries the tools and common parts specific to heat pump repair, so most calls finish in a single visit.

Professional Heat Pump Repair technician working in New London, CT

Heat Pump Specialization

Our techs are specifically trained on reversing valves, defrost boards, and auxiliary heat systems, not just general AC repair logic.

Year-Round Priority Dispatch

No-heat calls in winter get the same priority as no-cool calls in summer.

Flat-Rate Pricing, No Guesswork Billing

Auxiliary heat strip diagnostics are included in the same visit when relevant.

Specialized Diagnostic Tools

We test reversing valve solenoids, defrost thermostats, and control board timing directly.

Comprehensive Heat Pump Repair Solutions

Every job starts with a real diagnosis, not a guess — here's the full scope of what our heat pump repair technicians handle across New London, CT.

Reversing Valve Diagnosis & Repair

A stuck reversing valve is the single most common reason a heat pump gets stuck in one mode. This is one of the most requested heat pump repair calls we get across New London, CT.

Defrost Cycle & Control Board Repair

An outdoor unit that ices over and never defrosts usually points to a failed defrost thermostat or control board timing issue. Techs handling defrost cycle & control board repair carry the specific parts and tools this job calls for, not a generic kit.

Auxiliary / Emergency Heat Strip Repair

We test heat strip elements and the relay controlling them separately. This is one of the most requested heat pump repair calls we get across New London, CT.

Refrigerant Charge & Leak Detection

We charge to the manufacturer's heat pump-specific target, not a generic number. Techs handling refrigerant charge & leak detection carry the specific parts and tools this job calls for, not a generic kit.

Outdoor Unit Icing Diagnostics

We distinguish between the two before recommending any repair. Techs handling outdoor unit icing diagnostics carry the specific parts and tools this job calls for, not a generic kit.

Ductless Heat Pump System Repair

Ductless mini-split heat pumps have their own fault-code language separate from central systems. This is one of the most requested heat pump repair calls we get across New London, CT.

24/7 Emergency Heat Pump Repair experts in New London, CT

How Our Heat Pump Repair Dispatch Process Works

1

Call Dispatch

That detail determines which specialized tools ride along.

2

Rapid Mobile Arrival

Heat pump-trained technicians arrive with reversing valve and defrost diagnostic equipment already loaded.

3

Expert Assessment & Quote

Reversing valve, defrost cycle, and refrigerant charge are tested against heat pump-specific specs before any quote.

4

Guaranteed Resolution

Most reversing valve and defrost board repairs finish same-visit with parts carried on the truck.

Reliable Heat Pump Repair contractor in New London, CT by AAA Pro HVAC

What New London Customers Say About Our Heat Pump Repair

★★★★★

Previous company just topped off refrigerant twice — this tech found the stuck reversing valve in ten minutes.

Delphine R. — New London, CT
★★★★★

Outdoor unit was constantly covered in ice and I thought that meant it was broken.

Anton K. — New London, CT
★★★★★

They tested the relay separately from the strips themselves and found the actual fault fast.

Shawna I. — New London, CT
★★★★★

Ductless heat pump in the addition threw a code I couldn't find anywhere online.

Percy L. — New London, CT
Trusted Heat Pump Repair service in New London, CT - AAA Pro HVAC

Heat Pump Repair FAQ

Why is my heat pump blowing cold air when it's set to heat?+

This is one of the most common and most misdiagnosed heat pump failures.

Is ice on my heat pump's outdoor unit normal?+

If the unit stays iced for more than an hour, that's worth a service call.

How is heat pump repair different from regular AC repair?+

Heat pumps have a reversing valve, defrost cycle, and often auxiliary heat strips that standard AC systems don't have.

Why does my heat pump seem to run constantly in cold weather without ever feeling warm enough?+

If auxiliary heat isn't kicking in properly, that's a specific fault we can test for.

Do you repair ductless heat pump mini-splits?+

Yes — indoor head units and outdoor condensers on ductless heat pump systems are within our service scope.

How fast can a heat pump specialist reach New London during winter?+

No-heat heat pump calls get year-round priority dispatch across New London, CT.

Affordable Heat Pump Repair solutions in New London, CT

Serving New London and the Surrounding Area

We Cover New London and Beyond

Our heat pump repair crews are positioned throughout New London, CT to keep response times realistic, not just promised.

☎ Call +1-866-805-8548 for New London Service
Top rated local Heat Pump Repair specialists in New London, CT
New London is a seaport city and a port of entry on the northeast coast of the United States, located at the outlet of the Thames River in New London County, Connecticut. The city is part of the Southeastern Connecticut Planning Region.

Zip Codes in New London, CT that we also serve: 06320 6320

Cities Close To New London, CT That We Also Serve


Heat Pump Repair Express #1
★ 4.9 (120+ Reviews)
Dispatch Center, CT
Call +1-866-805-8548
Heat Pump Repair Express #2
★ 4.9 (120+ Reviews)
Dispatch Center, CT
Call +1-866-805-8548
Heat Pump Repair Express #3
★ 4.9 (120+ Reviews)
Dispatch Center, CT
Call +1-866-805-8548
Heat Pump Repair Express #4
★ 4.9 (120+ Reviews)
Dispatch Center, CT
Call +1-866-805-8548
Heat Pump Repair Express #5
★ 4.9 (120+ Reviews)
Dispatch Center, CT
Call +1-866-805-8548
Heat Pump Repair Express #6
★ 4.9 (120+ Reviews)
Dispatch Center, CT
Call +1-866-805-8548

Our Services in New London, CT

☎ Call +1-866-805-8548 — 24/7 Dispatch
🟢 Techs On Duty in New London, CT Call +1-866-805-8548